A Heartfelt Thank You from Krackers Catering
Krackers Catering will officially close on June 27,
2025 and we will not be taking orders past June 13.
We will fulfill any orders that have already been placed.
Please call our office at (613) 792-4954 if you would like to place an order before our closure.
A Heartfelt Thank You from Krackers Catering
After over 25 years of service to our community, Krackers Catering will officially close on June 27, 2025.
Since 1999, Krackers has proudly operated as a social enterprise of Causeway Work Centre, using catering as a platform for employment, training and empowerment for individuals facing barriers to work. Over the years, we’ve had the honour of serving thousands of meals, and more importantly, creating opportunity, inclusion and community connection.
Like many in the food services industry, Krackers experienced significant challenges in recent years, especially in the aftermath of the COVID-19 pandemic. The landscape changed, and despite the incredible efforts of our team, the industry proved difficult to rebound in a sustainable way.
After careful consideration, we’ve made the difficult decision to wind down the operation.
To our customers, community partners, and supporters: thank you. Your continued support, encouragement, and collaboration helped make Krackers more than a business, it made it a movement for inclusion and opportunity.
While this chapter comes to a close, the impact of Krackers lives on in the people it supported, the skills it fostered, and the community it helped build. As we say goodbye, we do so with immense pride in what was accomplished and deep gratitude for your support.
Please know that our commitment to employment development and social impact remains strong. Causeway continues to operate and grow other social enterprises and programs designed to support individuals facing barriers to employment. The closure of Krackers does not signal a step back in our mission; rather, it allows us to refocus and strengthen our efforts where we can have the greatest impact.
With appreciation,
Causeway Work Centre
Work. Regardless.
Payment Information
The final invoice will be submitted to you via email within (2) business days post-event and your payment is due 30 days after your event. No exceptions will be made. We accept cheque, Visa and MasterCard payments. Direct deposit for your organization can also be arranged through our office. Please note that any late invoices will be charged at a rate of 2% per month.
Please do not submit payments to our drivers upon delivery of your catering order. All payment must be made through the main Krackers office.
Equipment
Your order includes eco-friendly, compostable plates and cutlery, cups and stir sticks, as well as serving tongs and spoons when required. Everything you and your guests need to enjoy your catering! Please note our drivers do not return to pick-up this equipment.
If you order a coffee/tea service or from our hot food selections, Krackers staff will return to pick-up our equipment. The time and location must be organized in advance with the office manager who will include the information on your estimate. Please ensure you or a representative of your group has all needed equipment ready to go for our drivers to pick-up. Any equipment not recovered, damaged, or stolen during the duration of the event is the responsibility of the client and the cost will be included in your final invoice.
Delivery Charges
The minimum catering amount eligible for delivery is $100 before tax. If your order is less, you are welcome to pick-up your order from our kitchen. Weekend orders require a minimum of $500 before tax. Please contact our office for information and to compile your estimate.
Our standard delivery fee is $25.00 for an order over $100.00 before tax. If your catering includes our coffee/tea service, or you have chosen from our hot food selections, our driver will return to your location and pick-up our equipment. This return fee is an additional $10.00.
Menu Items and Special Dietary Requests
Certain menu items are subject to change due to availability. Krackers Katering has a selection of gluten-free, vegetarian and vegan options available. Please consult our menu.
We will do our best to accommodate special requests HOWEVER it is important to prioritize your guest's needs when organizing your catering and to keep your requests specific and concise. This will greatly avoid any chance of error with your order.
Some of our ingredients may have come into contact with products that may cause reactions in people with food sensitivities or allergies. This is particularly important for our guests with gluten, nut and fish allergies.
For guests who have inhalation or contact allergies, we must remind you that Krackers Catering is not an allergen-free facility.
Cancellation Information
When organizing an event with Krackers, please recognize that we are committing time and resources, and cancellations would result in lost income and lost business opportunities. With this in mind, we must receive all notice of cancellations through email at least (2) business days prior to your event. Any cancellation made less than (2) full business days prior to the event will be charged 100% of the estimated contract. In the event of a late cancellation due to inclement weather, 25% of the contract will be billed to the customer, unless the contract is simply transferred to another date.